(a) Â Any claims must be made in writing within 14 days of despatch date of order (other than returns for breach by Brand Republic of the Australian Consumer Law); and
(b) Â Discrepancy claims against orders will only be accepted within 5 working days from receipt of order.
(c) Â Returned goods must be accompanied by either the relevant INVOICE COPY or INVOICE NUMBER;
(d) Â Goods must only be returned with prior written agreement with Brand Republic
(e) Â Â Goods must be returned in unused condition with undamaged packaging and returned in full
(f) Â Â Any goods that are embellished in any manner, screen printed, embroidered, engraved or branded in anyway etc. will not be credited and will be returned to the Customer